Certifications & Education
WH&LA members receive discounts on various training products from the American Hotel & Lodging Educational Institute (AHLEI). The AHLEI provides industry-tested, research-driven, hospitality training programs. They use DVDs, online courses, textbooks, and Professional Certifications to train all levels of hospitality personnel.

For information on obtaining any of the following certifications, visit https://www.ahlei.org/Certifications/

  • Certified Hotel Administrator (CHA)
  • Certified Food & Beverage Executive (CFBE)
  • Certified Hospitality Facilities Executive (CHFE)
  • Certified Hospitality Housekeeping Executive (FHHE)
  • Certified Hospitality Trainer (CHT)
  • Certified Lodging Security Director (CLSD)
  • Certified Rooms Division Executive (CRDE)
  • Certified Hospitality Department Trainer (CHDT)
  • Certified Hospitality Supervisor (CHS)
  • Certified Lodging Security Supervisor (CLSS)
  • Certified Hospitality Revenue Manager (CHRM)
  • Certified Hospitality Sales Professional (CHSP)

For information on any of the following programs, visit https://www.ahlei.org/Programs/

  • Alcohol Awareness
  • Guest Service Gold
  • High School
  • Workforce Development
  • And More!

For a complete catalog of all of the EI training products, visit https://www.ahlei.org/Products/.  

Available training products include:

  • Financial Management
  • Food & Beverage
  • Front Office
  • General Management
  • Guest Service
  • Housekeeping
  • Human Resources
  • Maintenance & Engineering
  • Risk Management
  • Sales & Marketing
  • And More!