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News Articles

DOUBLETREE BY HILTON MADISON DOWNTOWN EARNS ELITE AWARDS FROM HILTON WORLDWIDE

5/3/2023

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Downtown Madison finishes 2022 at the top of the DoubleTree brand
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Madison, WI 05/01/2023 – DoubleTree by Hilton Madison Downtown is proud to announce that it has been awarded two prestigious accolades for its exceptional service and commitment to providing an outstanding guest experience. The hotel has been named the recipient of the Brighter Together Award and the Quality of Excellence Award for 2022 from Hilton Worldwide.
​As a top choice for travelers in Downtown Madison, the DoubleTree features a premier location, welcoming lobby, and brand new restaurant, Bistro 525. As a top choice for travelers in Downtown Madison, the DoubleTree features a premier location, welcoming lobby, and brand new restaurant, Bistro 525. "Our team at the hotel takes great pride in offering sincere and authentic hospitality to our guests," said Tom Ziarnik, the General Manager who recently celebrated 30 years with the hotel. "From housekeeping to front desk, every department works tirelessly to exceed expectations when it comes to service and cleanliness. Despite the challenges posed by the pandemic on the travel industry, our management staff has been a role model to the team, inspiring them to stay strong and keep dreaming about brighter days ahead. Our team truly embodies the vision of our founder Conrad Hilton to spread the light and warmth of hospitality around the world. I am thrilled to celebrate this remarkable achievement with them."

The Brighter Together Award is a top award for DoubleTree, and it recognizes hotels that excel in providing exceptional service in four key areas: overall service, welcoming atmosphere, overall cleanliness, and guest problem resolution. The Quality of Excellence Award recognizes hotels that go above and beyond in delivering exceptional guest experiences and consistently uphold the stringent DoubleTree brand standards.

With a prime location at 525 West Johnson Street, the DoubleTree by Hilton Madison Downtown stands in the heart of downtown, adjacent to the University of Wisconsin-Madison campus, Kohl Center and State Street. The hotel is owned by B. Ann Neviaser, Dean Fitzgerald and Bob Johnson, and is managed by Madison-based Neviaser Investments. For more information, please visit us at: https://www.hilton.com/en/hotels/msndtdt-doubletree-madison-downtown/ or connect with us on Facebook, Twitter, and Instagram.
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Contact:

​Tom Ziarnik
DoubleTree by Hilton Madison Downtown
608-251-5511
[email protected]
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