Mobile-Based AI Learning Platforms are Transforming the Hotel Industry

By Paul Cardis, On3.ai

Mobile-based AI learning platforms for employee training have become increasingly popular in recent years, and for good reason. These platforms offer a number of advantages for hotel operators looking to onboard their employees faster and with greater retention. In this article, we will explore some of the key benefits of using a mobile-based AI learning platform for the hotel industry compared to traditional in- person/classroom training.

One of the primary advantages of mobile-based AI learning platforms is their accessibility. With a mobile-based platform, employees can access training materials and resources from anywhere, at any time. This is particularly useful for hotel employees, who are often on the move and may not have regular access to a computer. A mobile-based platform also allows employees to complete training tasks and quizzes on their own schedule, rather than having to attend scheduled training sessions (often training after-hours getting up to speed faster).

​Another benefit of mobile-based AI learning platforms is the personalized learning experience they provide. These platforms use AI algorithms to analyze the performance of each employee and adjust the training materials accordingly. This ensures that employees are only presented with the information they need to know, rather than being overwhelmed with irrelevant information. Additionally, mobile-based AI learning platforms can provide real-time feedback and coaching to employees, helping them to improve their performance and better understand the material.

​​Mobile-based AI learning platforms also offer cost savings for hotel operators. Traditional employee training methods, such as in-person job shadowing and classroom training, can be expensive and time-consuming. With a mobile- based platform, hotel operators can provide training to employees at a fraction of the cost of traditional methods. Additionally, mobile-based platforms can be used to train new employees more quickly and efficiently, on average reducing the time and resources in half required to get them up to speed using traditional means.

​Another benefit of mobile-based AI learning platforms is the ability to track and measure employee progress using video. These platforms allow hotel operators to ask employees to record answers vs. traditional multiple choice tests. This progress in real-time, allows managers to quickly identify areas where employees are struggling and provide additional support as needed. This can be particularly useful for hotel operators looking to improve the subtle performance of their employees like service skills and detailed tasks, and ensure that they are ready to provide the best possible service to guests.

Overall, mobile-based AI learning platforms are an effective tool for hotel operators looking to train their employees. These platforms offer a number of advantages, including accessibility, personalized learning experiences, cost savings, and the ability to track qualitative employee progress. By using mobile technology, hotel operators can improve the performance of their employees, reduce costs, and provide guests with the best possible service. As a result, mobile-based AI learning platforms are a valuable investment for any hotel operator looking to improve the performance of their employees and drive business success.

About the Author:

Paul Cardis, MA., MS.
CEO – On3
Founder, Investor, and Consultant

Paul Cardis has over 30 years of experience in learning and leading technology companies. His latest company On3 (on3.ai), was named the 2022 Most Innovative Startup by the National Association of Home Builders (NAHB) at the International Builders Show. Today, On3 serves the medical, construction, hospitality, and manufacturing industries. Currently his company serves several publicly traded companies and many privately owned companies throughout America providing customized learning and knowledge platforms.

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